Contact Us
This page explains how to get in touch with Crypto Gambling about the site itself — our reviews, our rankings, or something you think we've got wrong. It also points you in the right direction if your question is actually about a casino account, a deposit, or a withdrawal, since those are things we can't fix for you directly.
What we can help with
Crypto Gambling is an independent review and comparison site. We research and rank crypto casinos serving US players, covering things like supported coins, licensing, payout speed, bonus terms, and how anonymous a site's sign-up process really is. If your message falls into one of these areas, we want to hear from you:
- A correction — a bonus term, coin list, or licensing detail on one of our pages that's out of date or wrong
- A suggestion — a site you think we should be looking at, or a comparison angle we've missed
- Feedback on our non-Gamstop and offshore casino coverage or how we've explained something
- General questions about how we research and score the operators listed on the site
- Concerns about how a page reads, including anything that seems to understate the risk of gambling or crypto price swings
What we can't help with
We don't operate any casino, hold player funds, or process deposits and withdrawals. If your issue relates to one of the operators listed in our rankings — a stuck withdrawal, a bonus that wasn't credited, a verification request, or a closed account — that has to go through the casino itself, using the support channels on its own site. We have no ability to access accounts, reverse transactions, or intervene in a dispute between a player and an operator.
Similarly, if you're dealing with a billing or technical issue related to this website — rather than a casino you found through it — the right place is whatever contact, support or help option is provided by the operator of the app or service you're using, not this page.
Before you write in about a specific casino
A lot of the questions we get are really about how crypto casinos work rather than about Crypto Gambling specifically. It's worth checking whether the answer is already covered on the site:
- Bonus and wagering questions — every offer we list carries its own match percentage, cap, and any cashback or free-spin terms, but the full wagering requirement, game restrictions, and expiry always sit with the casino's own terms and conditions, not ours
- Coin and wallet questions — deposits and withdrawals at the sites we cover happen on-chain, so network fees and confirmation times depend on the blockchain you're using, not on the casino
- KYC and no-KYC questions — some operators allow lighter verification at lower withdrawal limits and step up checks past a certain threshold; this is standard anti-money-laundering practice, not something to route around, and we don't advise on ways to bypass a site's verification or geo-restrictions
- Legal status — offshore crypto casinos are licensed outside the US, typically in Curaçao or Anjouan, not by any US federal or state regulator. That's a grey area for US players, and it varies by state, so it's worth reading our broader coverage before assuming a site is available where you live
Responsible gambling and account concerns
If you're reaching out because gambling has started to feel like a problem — for yourself or someone you know — please don't wait on a reply from us. Contact the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US, or visit our Responsible Gambling page for tools and further support. Offshore crypto casinos don't always offer the same self-exclusion options or player protections as state-licensed operators, so it's worth building in your own limits — deposit caps, session timers, or simply stepping away — rather than relying on the site to do it for you.
Tax and legal questions
We sometimes get asked whether crypto gambling winnings are taxable, or whether a specific state's laws permit offshore play. We can point you to general information, but we're not qualified to give tax or legal advice, and nothing on this site should be read as either. US players are generally liable for tax on gambling winnings and on crypto gains, and state gambling laws vary considerably — for anything specific to your situation, a licensed tax professional or attorney is the right call, not a casino comparison site.
Who's behind this site
You can read more about how Crypto Gambling approaches reviews, and the standards we hold operators to, on our About Us page. It also covers our commercial relationships: we may earn a commission when readers sign up through links on this site, but that never determines how a casino is ranked or reviewed.
Getting a response
Whichever way you reach out, it helps to be specific: name the page, the casino, and the exact detail you're asking about or flagging. Vague messages take longer to action because we usually have to write back and ask what you meant. We read everything that comes in, but we're a small editorial team, not a support desk, so replies aren't instant — please don't send anything expecting an urgent same-day response, particularly if it concerns an active casino account, which needs to go directly to that operator.
Crypto Gambling is intended for adults of legal gambling age only — 21+ in most US states, though the minimum varies by operator and jurisdiction, so always check the specific site's requirement before signing up. Nothing on this page, or anywhere on Crypto Gambling, is an invitation to gamble beyond what you can afford to lose.