Responsibilities

• Provide front-line Customer and Technical Support via Telegram, Twitter, FB, and other social media platforms.
• Assist marketing team with content creation and prepare announcements and support marketing manager to carry out Twitter, Telegram, and other social media campaigns.
• Assist in researching and evaluating new blockchain protocols, DeFi, and NFT trends
• Support Business Analyst/Product Manager and maintain up-to-date knowledge of the application developments including system enhancements, outages and app related issues
• Perform other duties and responsibilities related to community management and support.

Required Skills:

• Can handle responsibility, meet deadlines, and exhibit composure in a fast-paced environment
• Ability to function in a demanding environment with focus on completing assigned tasks efficiently and effectively
• Be self-motivated, proactive and responsible
• Customer-centric mindset, can-do attitude, communication skills, blockchain community connections
• Excellent written and oral communication in English (Vietnamese nice to have)
• Knowledge of social media marketing and event planning
• Knowledge of GitHub, Python and Blockchain (Nice to have)

Learn more about us: Website | Twitter | Whitepaper | Telegram | Facebook